Roy Altman

Roy Altman is the founder/ CEO of Peopleserv, a software/services company. He frequently authors articles on business and technology, has co-authored six books on Business Process Management (BPM), and regularly presents at HR and BPM conferences. He is on the faculty of the Human Capital Analytics and Technology (HCAT) program at NYU. Altman serves on the editorial committee of IHRIM’s Workforce Solutions Review magazine. You can reach Roy at [email protected].

How Technology Can Help The User Experience

The best software fades into the background, and you don’t even notice It’s there.”1 We’re a long way off, especially with business software. Consumer Grade Apps In the enterprise software realm, we aspire to be like “Consumer Grade Apps,” which are applications used by regular people every day. Consumer apps have come a long way […]

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From the Editor

Welcome to the 4th quarter edition of Workforce Solutions Review. This month’s theme is Employee Experience, a topic much on people’s minds these days. Ever since MIT’s Norbert Weiner coined the term Cybernetics (the study of human/machine interaction) in 1948, creating systems that are easy for people to use has been a priority. This is

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