From the Editor – by Anna A. Tavis Ph.D

This special issue of WSR comes out at the time when the world finds itself in the vortex of the global crises—the pandemic, shattered economies and political upheaval—all at once. Our authors set out to test how the workplace in general and Employee Experience (EX) in particular were affected by the unprecedented disruption and whether the trajectory towards the future ...

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Employee Experience as a Team Sport: Key Lessons from the Pandemic – by Anna Tavis, Ph.D

Since COVID19 arrived, it worked like a whiplash as the world moved overnight from distant observation and cautious health advisories to shuttered businesses and populations sheltering in place. By the end of March about 80% of companies shifted close to 70% of their workforce to working from home. Unemployment rates precipitously surged in the US to 14.7% in April and ...

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