Glossary Archive

A system that consists of telephony equipment, software application(s), a database and a supporting infrastructure that is used for information collection using voice or the telephone key pad on the phone.

The ability to substitute one component set, or singular object, with another without disturbing the operation of all other components.

A program used to provide an automated link between the HRMS and other programs or third party entities that require use of the data for various processes (general ledger interface, payroll system interface, medical insurance, 401k administration, etc.). Internal interfaces connect systems and entities within the company (departments, buildings, plants, other functional systems). External Interfaces...

Entities or individuals that facilitate transactions or interactions between parties, often acting as intermediaries or middlemen.

A capital budgeting metric that is the annualized effective compounded return rate that can be earned on an investment. It is an indicator of the efficiency of an investment.

The network of interconnected physical devices and objects embedded with sensors, software, and connectivity that enables them to collect and exchange data.

The network of interconnected physical devices, objects embedded with sensors, software, and technology-augmented people with connectivity that enables them to collect, exchange, and process data.

The protocol suite within TCP/IP for data packet segmentation.

The ability of different systems, technologies, or software applications to seamlessly communicate, exchange data, and work together effectively.

A private computer network that uses Internet technologies to securely share any part of an organization's information or operational systems with its employees. The data on an intranet is behind the company’s firewall, meaning that it cannot be accessed by individuals or other computers that are not part of the organization. Sometimes the term refers...