Marc King

In Employees We [Must] Trust: Using Employee Monitoring Software for Good and Not Evil

As companies have been feverishly trying to mobilize to address the challenges they face in response to COVID-19, new ways of working and defining worker expectations are top of mind. In the initial stages of reacting to COVID-19 many IT leaders scrambled to secure computers for their workers, provide remote access that could support increased […]

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Major Tech Announcements Promise Market Disruption

As I wrote in my most recent report, the HR technology market has seen tremendous disruption in the last year or so. That disruption is sure to continue, as evidenced by several announcements from major technology vendors in just the past few weeks and months. These announcements will have significant market impact on vendors’ product

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Mind the Gap: Harnessing Soft Skills on the Road to Success – Are Experienced Presidents More Effective?

Beginning in 1948, U.S. historians have sought to rank order the performance of individual presidents. Despite a wealth of qualitative research into presidential achievements, criteria are highly subjective for assessing comparative performance. In spite of this, periodic studies are remarkably consistent in their rankings, with the three presidents commonly rated as most effective being Abraham

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From the Editor

The pandemic is still and will stay for some time at the forefront of the news, leading states, companies, communities, families or individuals to adapt and invent new ways of living and working. In this issue, we continue to explore the effect of Covid19 on the role of HR, on the employee experience, on all

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10 Pandemic Responses with Highest Business Impact

The Josh Bersin Academy recently set out to establish the strongest ways to deliver COVID-era business resilience. The Academy’s Kathi Enderes tells us about what it discovered The global pandemic’s impact on business as a whole has been huge. We launched a major survey to see how organizations have been responding and what outcomes they

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Workplace Safety: Why It’s Crucial to Host Secure Virtual Meetings

When the COVID-19 pandemic began shuttering physical offices and shifting the business of work to homes, the use of video conferencing technologies such as Zoom, Google Hangouts, and Microsoft Teams skyrocketed. Even as some workers have returned to brick-and-mortar facilities, a hybrid workforce model has emerged making reliance on these tools the best means to

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“The Silent Majority:” What You Need to Know About the Representation of SMBs in HR Technology Research Data

With nearly 20 years’ experience in helping employers strategize, buy, implement and optimize HR technology, our organization is confident in our instinct about what’s happening in the market today and where it’s headed. But we’re also firm believers in using research to confirm (or correct) our thinking about employers’ adoption and use of HR technology.

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Cellular Enterprises: The Software Architect’s View

After a year of relentless change in our work environments, enterprises of all sizes, challenged by unprecedented events, have adapted in unprecedented ways. Remote work is one of our most visible and ubiquitous adaptations-once largely an exception and somewhat discouraged, it became the new normal almost overnight. Both the enterprises and their employees had to

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