performance management

Planning for Optimal Performance in the Post-Pandemic World

Planning for Optimal Performance in the Post-Pandemic World

The future of work is here. The pandemic ushered in a new way of working and it also accelerated trends already underway. By the spring of 2020, the number of people working from home in North America grew from 5% to 60%. This new way of working poured fuel into some critical trends – automation, […]

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AI in Performance Management: Gong Rings the Bell!

For decades, while the theory of performance management has been studied, written about, and improved “on paper,” the actual process has made little progress. Most often, it is still largely a paper-based, period-bound procedure with inputs limited to subjective observations by some combination of three sources: the employee themselves, the supervisor responsible for the review,

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